Why is my gift card not working?

Your gift card may not be working for the following reasons:It has a $0 balance.It can't be combined with PayPal as a form of payment.It is a legacy gift card, which can only be used at TravisMathew retail stores.However, if these reasons don't pertain to you, please contact contacting our Online Customer Service team at onlinesupport@travismathew.com or by calling 1-877-969-1952.

Can I still use my gift card online?

Good news: your gift card is still totally usable! You can redeem it in-store as usual.Want to use it online? Just call our customer service team and they’ll convert it into an online-friendly code with the same value (1-877-969-1952).Customer Serivce is available Mon-Fri 8am-5m PST.

Can I use more than one TravisMathew gift card on my order?

Yes, you can redeem up to 10 gift cards per transaction on TravisMathew Men's & Women's Clothing & Golf Apparel | Official Store .

Can I use my legacy gift card online?

TravisMathew legacy gift cards can only be used at TravisMathew retail stores. You can find a store near you by visiting our Stores page here: Stores | TravisMathew

How do I purchase a gift card?

Digital gift cards can only be purchased on our website at Gift Card Page | TravisMathew , whereas only physical gift cards can be purchased at any of our retail locations. You can find a store near you by visiting our Stores page here: Stores | TravisMathew You can purchase a physical gift card with up to a $2,000 limit in-store, and you can order an e-gift card with up to a $500 limit.

Do merchandise credits or gift cards expire?

Unless otherwise stated, our gift cards do not expire.

Can I get a gift card replaced?

Gift cards are yours for keeps, so hold onto them! We can't replace them if they're lost, stolen, destroyed, or used without your permission.

Can I return or cancel a gift card?

Gift cards can’t be returned or canceled after purchase.

When can I expect to receive my E-gift card?

E-gift cards are generally emailed within 24 hours of placing your order. Please note that at times of high volumes, such as holidays, this may affect processing time.

Why was my gift card order cancelled?

TravisMathew Men's & Women's Clothing & Golf Apparel | Official Store reserves the right to refuse, cancel, or hold gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.

How do I check my gift card balance?

To check your gift card balance, please visit Gift Card Page | TravisMathew and enter your 19-digit gift card number and PIN to check your balance. You can also check your balance by calling (855) 423-2710.Additional InformationIf you have a legacy gift card valid for the physical retail stores, please visit www.localgiftcards.com and enter in the card information to check the balance. Gift card balances can’t be redeemed or exchanged for cash, except where required by law.

How do I use my TravisMathew gift card?

Gift cards are redeemable for merchandise on TravisMathew Men's & Women's Clothing & Golf Apparel | Official Store , at any TravisMathew-owned retail locations (link to Store Locations page) in the United States, and by phone. If you have a legacy gift card, these can only be redeemed at a TravisMathew retail store.Upon redemption, any unused balance will remain on the gift card for future purchases. Gift card balances can’t be redeemed or exchanged for cash, except where required by law.

Can I still use my gift card online, or is it now a fancy bookmark?

Good news: your gift card is still totally usable! You can redeem it in-store as usual. To view Stores in your area, check out our store locator: HERE Want to use it online? Just call our customer service team and they’ll convert it into an online-friendly code with the same value. They can be reached Monday – Friday from 8:00AM PST – 5:00PM PST at 1 (877) 969-1952