39 questions found

How can I join the TravisMathew Rewards Program?

You can join the TravisMathew Rewards Program by signing up online here, or by visiting a TravisMathew Company Retail store. Participants must be sixteen (16) years or older to join the program. The program is only available to residents of the United States.

Was this helpful?

How do I use TravisMathew Rewards points?

TM Points act as currency to be spent at or a TravisMathew Company Store. Every 100 points earned is worth a $1 reward.

As long as you have 500 points in your balance, you can redeem rewards points towards merchandise. The maximum amount of points available to be redeemed will be pre-populated at checkout. You can adjust how many points you would like to redeem, if your balance has above 500 points. We will allow participants to override what is pre-populated at checkout. You will only be able to override the amount to a lesser amount, but no less than $5.00. Enter the reward amount you would like to redeem at checkout and click redeem. You can use points to pay for the complete subtotal of the order. Points may be split or combined with other coupons. Please see the full Terms and Conditions for additional details.

Was this helpful?

Do my TravisMathew Rewards points expire?

All your TM Points will expire 365 days from the date of your last qualifying purchase.

Was this helpful?

How do I redeem my TravisMathew Rewards annual gift earned in 2020?

Congratulations! If you were eligible for an annual gift, you received an email on January 13, 2021, containing a coupon code. Click 'Choose Your Gift' in the email and add one of the eligible products to your cart and apply the coupon code. Enjoy!

Was this helpful?

Is it possible for TravisMathew Rewards points to be deducted from my account?

Points can be removed from your account based on returned purchases or not making a qualified purchase within a 365-day period of joining.

Was this helpful?

Will I pay for shipping on an annual gift that I obtained with my TravisMathew Rewards status/tier?

As a member of TravisMathew Rewards, you have free standard shipping so you will not pay for the shipping cost of a reward merchandise you obtained with your status/tier if the item is shipped within the contiguous United States. If you are part of the Executive tier status, you will automatically earn free 2-day shipping.

Was this helpful?

What does TravisMathew do with the information I provide?

Please see TravisMathew’s Privacy Policy for details.

Was this helpful?

How do the TravisMathew Rewards tier qualifications work?

Tier status is based on the net purchase amount and adjustments in the previous calendar year. Once an account advances to a new tier status, it remains at that status for the rest of the calendar year, and the next calendar year. Rewards points earned do not count towards tier status. To learn about the details of the tier qualifications, visit the TravisMathew Rewards Program page.

Was this helpful?

Will I get change back from using more TravisMathew Rewards points than what is needed to cover the sub total of an order?

You will not get change back from if you redeem points when making a purchase. You must make a purchase greater than $0.01 over the total value of points amount in order to redeem it at checkout or online. The redemption of points is rounded to the nearest dollar, and do not include decimals or cents.

Was this helpful?

Can my TravisMathew Rewards account be terminated?

We can terminate any member from the TravisMathew Rewards program, for any reason including, but not limited to, a member’s failure to comply with TravisMathew Rewards Program Terms and Conditions.

Was this helpful?


Reach out to our friendly Customer Service and we’ll gladly lend a hand!

Monday - Friday: 8:00am - 5:00pm (PST)


Stay updated from TravisMathew and Cuater on exclusive online and in-store offers, new product alerts, store events in your area and more.

*For new customers only. Not valid on corkcicle, luggage or sale items. Cannot be combined with additional offers.