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TM REWARDS

34 questions found

How do I earn TravisMathew Rewards points?

Participants are able to earn points on purchases made at TravisMathew.com and at a TravisMathew Company Store, as well as by participating in various activities list on the earn points page in your account dashboard.

On purchases, 5 points are awarded for each qualifying dollar spent. Points are only awarded on the net amount / subtotal – less discounts, rewards, etc., (not on taxes, shipping, or any other fees).

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Do my TravisMathew Rewards points expire?

All your TM Points will expire 365 days from the date they are earned.

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How do I use TravisMathew Rewards points?

TM Points act as currency to be spent at TravisMathew.com or a TravisMathew Company Store. Every 100 points earned is worth a $1 reward.

As long as you have 500 points in your balance, you can redeem rewards points towards merchandise. The maximum amount of points available to be redeemed will be pre-populated at checkout. You can adjust how many points you would like to redeem, if your balance has above 500 points. We will allow participants to override what is pre-populated at checkout. You will only be able to override the amount to a lesser amount, but no less than $5.00. Enter the reward amount you would like to redeem at checkout and click redeem. You can use points to pay for the complete subtotal of the order. Points may be split or combined with other coupons. Please see the full Terms and Conditions for additional details.

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When will my TravisMathew Rewards points show up in my account?

In most instances, your points should be available on your TravisMathew.com profile within forty-eight (48) hours from purchase. However, it may take up to ten (10) business days for points from eligible purchases to post to your TravisMathew Rewards Program account.

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Is it possible for TravisMathew Rewards points to be deducted from my account?

Points can be removed from your account based on returned purchases or not making a qualified purchase within a 365-day period of joining.

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What is TravisMathew Rewards Diamond Status?

From time to time, you deserve to be treated like a king. Make sure you sign up for TM Rewards for a chance to be true Diamond royalty with TravisMathew and unlock exclusive benefits.

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How do I change the email address of my TravisMathew Rewards account?

Login to your account and click profile to edit the email address that is saved on file, or contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 for assistance.

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What does TravisMathew do with the information I provide?

Please see TravisMathew’s Privacy Policy for details.

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How do I receive my free pant tailoring reward?

As a part of the Platinum tier, you will receive free hemming on pants purchased from Travismathew.com or any TravisMathew Company retail store. Simply ask any store sales representative for assistance and they will help you get your pants hemmed. Exclusions apply as we are unable to alter certain pant fabrics.

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Can my TravisMathew Rewards account be terminated?

We can terminate any member from the TravisMathew Rewards program, for any reason including, but not limited to, a member’s failure to comply with TravisMathew Rewards Program Terms and Conditions.

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