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TM REWARDS

37 questions found

Why am I receiving TravisMathew marketing emails, in addition to TravisMathew Rewards emails?

When you opted in to TravisMathew Rewards, you also opted in to receive marketing emails from TravisMathew. But don't worry, you can unsubscribe at any time.

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What does TravisMathew do with the information I provide?

Please see TravisMathew’s Privacy Policy for details.

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How do the TravisMathew Rewards tier qualifications work?

Tier status is based on the net purchase amount and adjustments in the previous calendar year. Once an account advances to a new tier status, it remains at that status for the rest of the calendar year, and the next calendar year. Rewards points earned do not count towards tier status. To learn about the details of the tier qualifications, visit the TravisMathew Rewards Program page.

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When will I receive my free annual gift as a part of my TravisMathew Rewards tier status?

If you’ve qualified in your tier status as of Dec 31st, your free annual gift will be distributed in January. Preferred members and Executive Members will receive a Free Annual Gift for years in which they have achieved that tier. The choice of gift is at the sole discretion of TravisMathew.

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Will there be new TravisMathew Rewards and point-earning activities available?

New rewards and point earning activities will be added to the TravisMathew Rewards Program periodically. Please check the loyalty site for program updates.

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When will my TravisMathew Rewards points show up in my account?

In most instances, your points should be available on your TravisMathew.com profile within forty-eight (48) hours from purchase. However, it may take up to ten (10) business days for points from eligible purchases to post to your TravisMathew Rewards Program account.

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Can I receive TravisMathew Rewards points on purchases made prior to the program launch?

No. Existing customers will not receive credit for purchases made prior to May 11, 2020.

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