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TM REWARDS

37 questions found

Who can I call if I’m having trouble with my TravisMathew Rewards account?

Please contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 or email us at onlinesupport@travismathew.com.

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Can I share my TravisMathew Rewards account with others?

No. Participation is on an individual basis and points are non-transferable.

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Is it possible for TravisMathew Rewards points to be deducted from my account?

Points can be removed from your account based on returned purchases or not making a qualified purchase within a 365-day period of joining.

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How do I cancel my TravisMathew Rewards participation?

We hate to see you go, but if you want to cancel your participation, please contact the TravisMathew Program Customer Service line at 1-877-969-1952 to be removed from the program. You can also go to your account dashboard and click on delete.

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Does the points expiration change impact my current tier status?

No, this change is independent of your tier level

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Can I transfer my TravisMathew Rewards points to another participant?

You cannot transfer your loyalty points to another loyalty participant or person who is not a participant. Loyalty points are non-transferable.

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Do my TravisMathew Rewards points expire?

All your TM Points will expire 180 days from the date they were earned.

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