What is the TravisMathew Rewards Program and how does it work?
How can I join?
Do I need to have a TravisMathew.com account to participate?
Will I get a physical rewards program card?
How do I earn points?
Where can I make a qualifying purchase for points?
How do I receive points online?
How do I receive points in store or through Customer Service?
Can I receive points at a TravisMathew retail partner?
At this time, participants cannot receive points through TravisMathew retail partners.
No. Existing customers will not receive credit for purchases made prior to January 6, 2020.
Can I receive points on purchases prior to enrollment?
No. You cannot receive points on purchases made prior to your enrollment in the program.
When will my points show up in my account?
How do I use points?
What happens if TravisMathew cannot fulfill my order and reward points were used?
The value of the rewards points will be refunded to your loyalty account.
How will I be notified when I have enough points to redeem?
Is it possible for points to be deducted from my account?
Do my points expire?
All your TM Points will expire 365 days from the date of your last qualifying purchase.
Will there be new rewards and point earning activities available?
Can I transfer my points to another participant?
How can I obtain different statuses in the TravisMathew Rewards Program?
How do the tier qualifications work?
When will I receive my free annual gift as a part of my tier status?
Will I pay for shipping on an annual gift that I obtained with my rewards status/tier?
Can I return a reward I received as part of my tier status?
How do I receive my free tailoring reward?
What is VIP Status?
Who can I call if I'm having trouble with my account?
What if I lost my password?
What if I want to change my email address that is associated with my rewards account?
How do I cancel my participation?
Can my TravisMathew Rewards account be terminated?
What does TravisMathew do with the information I provide you?
Can I share my loyalty account with others?
No. Participation is on an individual basis and points are non-transferable.