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TM REWARDS

34 questions found

Do my TravisMathew Rewards points expire?

All your TM Points will expire 365 days from the date they are earned.

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How do I receive TravisMathew Rewards points online?

In order to receive TravisMathew Rewards points online, you must be logged into your TravisMathew Rewards account and make a qualifying purchase on our website.

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How do I earn TravisMathew Rewards points?

Participants are able to earn points on purchases made at TravisMathew.com and at a TravisMathew Company Store, as well as by participating in various activities list on the earn points page in your account dashboard.

On purchases, 5 points are awarded for each qualifying dollar spent. Points are only awarded on the net amount / subtotal – less discounts, rewards, etc., (not on taxes, shipping, or any other fees).

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Where can I make a qualifying purchase for TravisMathew Rewards points?

Purchases made at TravisMathew.com or a TravisMathew Company Store are considered qualifying purchases for points, subject to certain exclusions. Bulk or wholesale purchases made with other discounts and/or special pricing do not qualify for loyalty points. Gift card purchases, sales tax and shipping costs do not qualify for loyalty points. Points are only awarded for the use of a gift card, not purchase of gift card.

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How do I use TravisMathew Rewards points?

TM Points act as currency to be spent at TravisMathew.com or a TravisMathew Company Store. Every 100 points earned is worth a $1 reward.

As long as you have 500 points in your balance, you can redeem rewards points towards merchandise. The maximum amount of points available to be redeemed will be pre-populated at checkout. You can adjust how many points you would like to redeem, if your balance has above 500 points. We will allow participants to override what is pre-populated at checkout. You will only be able to override the amount to a lesser amount, but no less than $5.00. Enter the reward amount you would like to redeem at checkout and click redeem. You can use points to pay for the complete subtotal of the order. Points may be split or combined with other coupons. Please see the full Terms and Conditions for additional details.

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What do I do if I lost my TravisMathew Rewards account password?

Click the ‘forgot password’ link on the log in page or contact the TravisMathew Rewards Program Customer Service line at 1-877-969-1952 for assistance.

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Can I receive points at a TravisMathew retail partner?

At this time, participants cannot receive points through TravisMathew retail partners.

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How do I receive my free pant tailoring reward?

As a part of the Platinum tier, you will receive free hemming on pants purchased from Travismathew.com or any TravisMathew Company retail store. Simply ask any store sales representative for assistance and they will help you get your pants hemmed. Exclusions apply as we are unable to alter certain pant fabrics.

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Will there be new TravisMathew Rewards and point-earning activities available?

New rewards and point earning activities will be added to the TravisMathew Rewards Program periodically. Please check the loyalty site for program updates.

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What happens if TravisMathew cannot fulfill my order and reward points were used?

The value of the rewards points will be refunded to your loyalty account.

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