ACCOUNT & COMMUNICATION (11) CORPORATE & BRAND INQUIRIES (9) GIFTS & GIFT CARDS (17) ORDERS (10) PAYMENT & PROMO CODES (10) PRODUCT (5) RETURNS & EXCHANGES (11) SHIPPING (24) TM REWARDS (37) WHERE TO BUY (2)

PAYMENT & PROMO CODES

10 questions found

Why am I being charged sales tax?

Due to the 2018 Wayfair vs South Dakota ruling, states may charge tax on purchases made from out-of-state sellers, even if the seller does not have a physical presence in the taxing state.

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Why doesn’t my promo/discount code work?

Please note coupon codes are not applicable toward the following:

Sale Items, Golf Bags, Luggage, Backpacks, Club Covers, Corkcicle Products, and Pedego Bikes are not eligible for coupon promotions. Additionally, coupon codes cannot be combined or used with any other offer including American Hole in One promotional codes. However, all full-price clothing and accessories are eligible.

Coupon codes from TravisMathew.com can't be used on the TravisMathew.ca website or with our wholesale partners.Coupon codes must be redeemed in the same country or website they were issued.

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Why is my GM Test Drive Coupon code not working at checkout?

As of April 13, 2020, GM Test Drive / American Hole in One coupon codes cannot be used online. Please contact customer service to redeem your coupon code by calling 1-877-969-1952 or email onlinesupport@travismathew.com. American Hole in One codes will be allowed to be redeemed through Customer Service through June 1, 2020.

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What payment methods do you accept?

TravisMathew accepts all major credit cards with a U.S billing address., as well as PayPal.

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Why does my bank statement show multiple transactions for the same order?

When you complete a checkout, your credit card company puts an authorization hold for the order amount on your card. This money has not been paid to TravisMathew, rather your card company has put a hold on it for you while you check out. If your address information then fails to validate (often due to a different billing and shipping address or your information was entered incorrectly), then your payment will be declined. Your credit card company will release the authorization hold between 2-4 business days after it is made depending on your financial institution. If you attempt to checkout multiple times, your card will be authorized multiple times, but not charged.

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My spouse and I both received American Hole In One codes for doing a test drive. Can I use both on the same order?

Only one coupon code can be applied per transaction.

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I signed up for your emails and received a 15% off discount code. Can I use this along with the shopping code?

Only one coupon or promotional code can be applied per transaction.

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Where do I apply a promotional code or merchandise credit code to my order?

Coupon codes or merchandise credit codes can be added to the 'promo code' field at the cart, or in the checkout. Simply check the box 'I have a promo code' and enter the code into the field and click Apply.

Additionally, codes can be added in the Payment section of the Checkout. Simply check the box 'I have a product voucher, or promo code' and enter the code into the field and click Apply.

Please note that only one code can be applied per order.

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Why is my American Hold In One code showing as invalid?

Valid shopping codes will begin with TMAHNO-. If the code you’re entering does not begin with theses letters, you may be attempting to use the validation code that was provided to you after your Test Drive. If you contact American Hole in One directly at 1-800-822-2257 and provide them with your validation code, they should be able to provide you with a valid code for our website.

Additionally, AHNO codes may only be used once and are not valid towards luggage, club covers, bags or Corkcicle products. Only one promotional code can be used per transaction.

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I lost the American Hole In One code that was provided to me. Can you resend it?

If you cannot locate your code, please contact American Hole in One at 1-800-822-2257.

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DIDN'T QUITE ANSWER YOUR QUESTION?

Reach out to our friendly Customer Service and we’ll gladly lend a hand!

Monday - Friday: 8:00am - 5:00pm (PST)

GET 20% OFF YOUR FIRST ORDER

Stay updated from TravisMathew and Cuater on exclusive online and in-store offers, new product alerts, store events in your area and more.

*For new customers only. Not valid on corkcicle, luggage or sale items. Cannot be combined with additional offers.