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SHIPPING

23 questions found

Can I ship Internationally?

Unfortunately, we are unable to ship outside of the U.S. at this time.

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Why is my order late?

Although we aim to ship orders within 1-2 business days, your order may be late for the following reasons:

Your order was placed during a sale or promotion. Your order was placed during the holiday season. Items in your order are shipping from multiple locations. There were unpredictable circumstances beyond our control, including weather.

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How do I track my order?

To track your order, please visit the Order Status page and enter your order number and email address.

Alternatively, if you are a TM Rewards Member, you can simply log in to your account and visit ORDERS in your ACCOUNT DASHBOARD. Here, you will be able to find your order and click ORDER DETAILS to view the status of your order.

Additionally, you will receive email updates when your order ships, when it is on it's way, and when it is delivered.

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